Pipedrive: Sales CRM & Pipeline Management Software

The easy and effective CRM platform for closing deals and helping you grow in 2025

4.5 / 5

★★★★★

4.5 / 5

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4.3 / 5

★★★★★

4.2 / 5

★★★★★

4.5 / 5

★★★★★

4.5 / 5

★★★★★

What is Pipedrive CRM Platform?

As your business begins to grow, excelling at sales becomes essential. That’s why I’d like to introduce you to a tool that will streamline your efforts.

Pipedrive CRM is a sales-focused customer relationship management tool designed to help businesses organize their sales pipelines, manage leads, and close deals more efficiently. It was developed from the salesperson’s perspective, making it an exceptional CRM. It is not surprising that in 2020, it was awarded the “Easiest to Use” CRM system. Its user-friendly interface, automation features, and detailed analytics make it ideal for streamlining sales processes and improving productivity. Centralizing customer data and integrating it with other tools ensures seamless workflows and better team collaboration, making it a valuable asset for businesses aiming to grow and optimize their sales efforts.

Enable your teams to win more deals, faster

By automating and scaling your lead management.

See the full picture to make data/driven calls

Instant deep/dive reporting on your entire sales funnel

The CRM tailored to your business

More than just a pipeline: match your buyer’s journey, every step of the way

How Pipedrive CRM System Benefits Your Company?

Manage customer relationships

-Keep all customer and deal-related information in one place
-Manage customer relationships
-Find and nurture leads

Optimize and improve your sales process

-Drive sales actions and ensure follow-ups
-Design and standardize your sales processes
-Set sales goals and track progress
-Stay on top of everything and know where to improve
-Forecast sales volume and revenue

Easy and simple UI, easy to use, efficiency

-Simple setup, easy onboarding
-Good fit for the size of your company
-Customize for your industry

Price, value for money

-Cost-effective pricing options for small, medium-sized, and large businesses offering prices according to the exact needs of the company

Available features and functionalities

-Flexibility and customization options
-Available integrations / API

Good reviews and recommendations

-High scores from customers and users on the most popular review directories and platforms

Pipedrive in Numbers

$B+

Increase in
average value
of won deals

Customers in
179+ countries

Increase in
average value
of won deals

Advanced GDPR
security

features

What Makes Pipedrive Work For You

Sales Pipeline Management

Visualizes your sales process using a drag-and-drop interface.
Helps track deals at different stages of the pipeline.

Contact and Lead Management

Centralizes all customer and lead data.

It enables you to store, organize, and update information efficiently.

Activity and Task Tracking

Allows you to schedule and monitor tasks, calls, and meetings.
Keeps sales activities organized to ensure everything runs smoothly.

Automation and Workflow

Automates repetitive tasks, such as follow-ups or data entry.
Customizable workflows to match your business needs.

Reporting and Insights

Offers detailed analytics on sales performance.
Helps identify trends and areas for improvement.

300+ Integration and Compatibility

Connects with other tools like email platforms, marketing software, and accounting apps. It supports integration with tools like Gmail, Outlook, Slack, Zoom, Zapier, Asana, Trello, Microsoft Teams, Hubspot, Intercom, PandaDoc, Google Drive, Quickbook, and more.

Email Campaigns in Pipedrive

Let you send targeted messages to your contacts and track their performance with metrics like open and click-through rates. Integrated with your sales pipeline, they help align your communication efforts with your sales process for better results.

Kanban View and Activity-Based Selling

A visual representation of your sales pipeline, allowing you to track deals through different stages and easily identify bottlenecks while improving team collaboration

Pipedrive IA

Enhance your sales success with AI-powered features. Eliminate manual processes, improve communication, and make data-driven decisions for quicker, more intelligent sales.

Mobile Access

Provides mobile apps to manage sales on the go or while in a meeting, at the airport. Wherever you are, you can access your data.

Pipedrive Security

Privacy, security, permission sets, security alerts, GDPR compliance, SSO and 2FA, SOC 2, SOC 3, US-EU Privacy Shield, ISO/IEC 27001:2013, among others.

“Pipedrive allows you to monitor your sales pipelines, organize leads, and streamline your sales process—all from a single platform accessible on your computer or mobile device.”
Lena Iñurrieta. Co-founder

Customers Reviews

No one has tried more SaaS or CRMs than I have, and there’s nothing that is as comprehensive as Pipedrive.

Stefan Blendulf
Founder and CEO DO THE DAMN THING INC

It’s literally one of the only things that I recommend you have in order to successfully manage your business.

Tiffany Largie
Founder Leyout

Pipedrive helps me with the interpersonal part of sales. This way I can walk into a meeting with a company partner I’ve never met and we can be on the same page.

Angela Koukoulas
Director of Partnerships Forge

Pipedrive has been the keystone, because it’s enabled us to keep track of visibility and management, add the reps and keep track of their prospects.

Mitch Workman
Digital Marketing Director Big Dog Sola

Our Services for Pipedrive

Now that you’re more familiar with Pipedrive CRM, we’re here to help you implement it for your business. How can we assist you? We provide four plans tailored to meet your unique needs, and if you need extra support, we’re happy to explore additional options with you.

Basic

Streamline your workflow and establish straightforward sales processes with ease

Get Started

Mapping your sales process

Configuring Pipedrive to needs

Setting up workflows

Comprehensive user training

Follow-up meeting

Project duration: 3-5 weeks

Standard

Enhance performance with advanced customization options and detailed reporting

Get Started

Includes Basic package

Importing data from previous system

Administrator training

Customer specific training materials

2 follow-up meetings

Project duration: 4-6 weeks

Advance

Enjoy limitless access to Pipedrive and achieve complete peace of mind with all the system

Get Started

Includes Standard package

Comprehensive user training in groups

Team specific traning materials

Reporting training

Low-code integration mapping

Project duration: 5-7 weeks

Add-ons

Connect Pipedrive with over 300 compatible tools to unlock the full potential of your workflow

Get Started

Integration Setup and Configuration

Custom Automation Workflows

Data Synchronization and Migration

API Development for Custom Solutions

Pipedrive Plans Designed to Grow

You’ll also need to choose the Pipedrive plan that best suits your company. You can start with a single seat on the basic tier and later upgrade the number of seats or the plan as your needs evolve. Begin with a demo to explore how effectively Pipedrive can streamline your workflow. You can try it for 14 days, no credit card is required.

Essential

Get organized and set up simple sales processes quickly

$14/mo

Per seat per month, billed annually

Key Features

Lead, calendar and pipeline management

Seamless data import and 400+ integrations

Activity, deal and contact reports

Personalized onboarding

Try it free

Free 14-day trial. No credit card required.

Advanced

Never miss the next step with easy-to-use email and automations

$34/mo

Per seat per month, billed annually

Key Features

Essential Plan +

Full email sync with templates, open and click tracking and group emailing

Automations builder, including email sequences

Meeting, email and video call scheduling

Live chat support

Try it free

Free 14-day trial. No credit card required.

$49/mo

Per seat per month, billed annually

Key Features

Advanced Plan +

AI-powered Sales Assistant and emailing tools

Contract and proposal management with e-signatures

Streamlined lead routing and team management

Revenue forecasts and custom field reporting

Extra data entry and data quality settings

Try it free

Free 14-day trial. No credit card required.

Best Value

Power

Empower larger teams with flexible collaboration and support

$64/mo

Per seat per month, billed annually

Key Features

Professional Plan +

Project planning, tracking and delivery

Increased control of account permissions and visibilities

24/7 live chat support

Phone support

Try it free

Free 14-day trial. No credit card required.

Enterprise

Experience Pipedrive without limits and have ultimate peace of mind

$99/mo

Per seat per month, billed annually

Key Features

Power Plan +

Enhanced security preferences

Complete access to all features

Unlimited reports and customizations

Maximize the number of automations and email syncs per seat

Try it free

Free 14-day trial. No credit card required.

Our Work Process

Implementing a CRM can feel overwhelming, but with our experience from nearly a hundred successful projects, we’re here to make it easy for you! Here’s how a Pipedrive implementation project with Belegantt unfolds:

1. Kick off

We’ll define the project team, timeline, objectives, and scope. Belegantt’s skilled project managers ensure everything stays on track and is executed according to plan from start to finish.

2. Configuration

Mapping your sales process is essential and typically involves 1–2 workshops. Once the setup is complete, you access the demo to ensure it aligns with your expectations.

3. Onboarding

It’s time to start using the CRM! We’ll provide tailored training for your team—whether they’re users, admins, or managers—and address any questions you may have along the way.

4. Closing

The Pipedrive implementation wraps up with a project closing meeting, where we review user feedback and make any necessary adjustments. Additionally, we schedule a follow-up meeting 4–8 weeks later to ensure everything is running smoothly.

Pipedrive FAQs

Do you have any questions? Please refer to our FAQs, or feel free to contact us directly—we would be delighted to assist you.

What is CRM software?

CRM (Customer Relationship Management) software is a tool designed to help businesses manage their interactions with customers, streamline sales processes, and improve customer relationships. It centralizes information such as contact details, communication history, and customer preferences, allowing teams to track leads, manage sales pipelines, and provide better customer service. CRM software often includes features like email integration, workflow automation, reporting, and analytics to enhance productivity and decision-making. It is widely used across industries to increase efficiency, boost sales, and ensure a personalized customer experience.

How to use Pipedrive?

Using Pipedrive involves a few simple steps to optimize your sales process. Start by setting up your sales pipeline, customizing stages to match your business workflow. Add leads or import contacts, and organize them into appropriate stages in the pipeline. Use the Kanban view to track progress visually. Take advantage of features like activity-based selling to schedule calls, emails, or meetings and keep deals moving forward. Automate repetitive tasks like follow-ups using workflow automation to save time. Utilize email campaigns to engage leads and monitor their performance through analytics. Finally, leverage Pipedrive’s reporting tools to analyze sales performance and identify areas for improvement. By consistently updating and maintaining your pipeline, Pipedrive helps streamline your sales operations.

How much does pipedrive cost?

Pipedrive offers flexible pricing plans to suit various business needs. The Essential Plan starts at $14.90 per user/month (billed annually) and includes basic CRM features like contact management and pipeline view. The Advanced Plan, at $27.90 per user/month, adds email integration and workflow automation, while the Professional Plan, priced at $49.90 per user/month, includes advanced reporting and revenue forecasting. For larger teams, the Power Plan offers enhanced customization at $64.90 per user/month, and the Enterprise Plan, at $99 per user/month, provides premium support and advanced features for large organizations. Additional tools, such as Smart Docs and Projects, can be purchased separately. All plans come with a free 14-day trial, allowing users to explore Pipedrive’s features before committing.

Is pipedrive down?

When you have this doubt you can check the status here:
https://status.pipedrive.com/

Who owns pipedrive CRM?

Pipedrive was founded in 2010 by Timo Rein, Urmas Purde, Ragnar Sass, Martin Henk, and Martin Tajur. The company operates from its headquarters in Tallinn, Estonia, and New York City, United States. Owned by Vista Equity Partners, Pipedrive has grown into a leading CRM platform trusted by businesses worldwide.

Does Pipedrive integrate with Quickbooks?

Yes, Pipedrive integrates with QuickBooks to streamline financial tracking alongside sales management. This integration allows seamless synchronization of data between the two platforms, including customer details, invoices, and financial records. Users can manage invoices directly from Pipedrive by linking with QuickBooks, reducing manual data entry and minimizing errors. Additionally, it enables businesses to track outstanding payments, review financial histories, and maintain a comprehensive overview of their sales and financial processes in one place.

Does Pipedrive integrate with Outlook?

Yes, Pipedrive integrates seamlessly with Microsoft Outlook, enabling a streamlined experience for users. Through this integration, you can sync contacts, emails, and tasks between the two platforms. This ensures that all your communication and data stay updated in real-time. Additionally, you can send and receive emails directly within Pipedrive, simplifying follow-ups and client interactions. This integration enhances productivity by reducing manual data entry and provides better visibility into customer interactions, allowing you to focus on building stronger relationships and driving sales growth.

Pipedrive CRM vs Salesforce

Pipedrive offers more cost-effective pricing options for small and medium-sized businesses, while Salesforce primarily caters to larger businesses with more complex needs and willingness to pay for additional features.
The average customer reviews in directories such as Captera, SoftwareReviews, and Trustpilot tend to be higher for Pipedrive.
Customers also rate Pipedrive higher in categories such as ease of use, pipeline management, activity tracking, and others.

Monday CRM vs Pipedrive

Monday CRM offers a lower cost per seat, but at the same time it has a minimum amount of seats for basic plan it’s 3 that makes minimal price – $30.
Pipedrive has a higher average score on Trustpilot and almost the same Captera.
Also Pipedrive has a higher score in Pipeline management category. It’s also very important to keep in mind that Monday is a project management tool that has CRM functionality.

Pipedrive CRM vs HubSpot

SoftwareReviews and Trustpilot rates Pipedrive higher than HubSpot. And Pipedrive is leading ease of use , pipeline management, dashboards and reports categories on G2.
Pipedrive offers more affordable pricing than HubSpot, even for the basic plans. Also HubSpot has a minimum amount of seats for each plan, from 2 to 10 seats depending on the plan.

Experience Growth With Pipedrive

As a sales rep and business owner, the success of your strategy relies on bigger revenue and profit. Use the tools that accelarate this process.

Get Started